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Data Protection Policy

Pokerfa Privacy Policy — How We Keep Your Information Safe

Your personal information is a trust placed with us — and that trust is the foundation of pokerfa's privacy policy. How data is collected, where it goes, and how it is kept secure — all of it is explained here in plain language.

Last Updated: January 2026

Core Security Principles

All data is secured with SSL 256-bit encryption.
Your data is never sold to third parties.
You can view or delete your data at any time.
Operated in compliance with international data protection laws.
Payment details are not stored on our servers.
Encrypted Data
ISO Standards Compliant
No Data Selling
User Controls
Table of Contents
1
Introduction & Scope

Welcome to Pokerfa. This Privacy Policy ("Policy") explains how pokerfa collects, uses, stores, and protects your personal information. It applies to our website, mobile app, and all related services.

Pokerfa believes privacy is a fundamental right. We only collect information that is strictly necessary to provide our services. By using our platform, you agree to this policy.

Important: This policy may be updated at any time. When changes are made, the date at the top of the page will be updated and registered members will be notified by email.
2
What Data We Collect

Pokerfa collects information in two ways — what you provide directly, and what is generated automatically while you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Support
Financial Information BKash/Nagad number, transaction history Payment processing, fraud prevention
Activity Data Game history, betting patterns, login times Service Improvement & Responsible Gaming
Device Information IP address, browser, device model Security, Technical Support

We never store your full payment card number or mobile banking PIN. This sensitive information goes directly to the payment provider.

3
How Your Information Is Used

Pokerfa uses your information only for specific, legitimate purposes. Your data is never used for unrelated ends.

  • Account Management: To verify registration, secure login, and protect your account.
  • Service Delivery: To process gameplay, bets, deposits, and withdrawals.
  • Contact: To send important updates, transaction confirmations, and provide customer support.
  • Responsible Gaming: To identify unusual betting patterns and provide timely support.
  • Fraud Prevention: To detect multiple accounts or fraudulent activity.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
We respect your preferences: Pokerfa lets you opt out of marketing emails at any time. However, transactional and security-related messages cannot be disabled as they are essential.
4
Who Your Information Is Shared With

Pokerfa never sells your personal data to third parties. However, limited information may be shared with select trusted partners solely for the purpose of delivering our services.

  • Payment Providers: bKash, Nagad — only the information necessary to complete transactions.
  • Game Providers: Evolution, Pragmatic Play — session data for game operation.
  • KYC Verification Service: To verify identity and address.
  • Legal Authorities: When required by court order or at the request of a licensing authority.
Before sharing your data with any third party, pokerfa verifies that they maintain adequate security standards. Third parties may only use your information for the specific purpose it was shared — nothing else.
5
Data Protection Methods

Pokerfa protects your data to the highest industry standards — with multiple layers of security, not just one.

  • Transmission Encryption: All data transfers are encrypted using TLS 1.3 protocol.
  • Storage Encryption: Sensitive data stored on servers is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-Factor Authentication (2FA) is available for account access.
  • Firewall & DDoS Protection: Enterprise-grade security for server protection.
  • Regular Security Audits: Periodic audits conducted by third-party cybersecurity specialists.
  • Staff Training: Only authorized personnel have access to specific data.

In the event of a security breach, pokerfa will notify affected members and the relevant regulatory authorities within 72 hours.

6
Cookies & Tracking Technologies

Pokerfa uses cookies and similar tracking technologies to make the platform more convenient. Cookies are small text files stored on your device.

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions, security Deleted at the end of each session
Analytics Cookies Usage Statistics & Page Performance 1 Year
Preference Cookies Remembering your language, time zone, and display preferences 6 Months
Security Cookies CSRF protection, fraud prevention Deleted at the end of each session

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

7
How Long We Retain Your Data

Pokerfa does not retain data beyond what is necessary. However, certain information must be kept for a defined period for legal and regulatory compliance.

  • Account Information: For the duration of account activity and 5 years after account closure.
  • Transaction Records: 7 years, in compliance with financial regulatory requirements.
  • Communication History: Support tickets and chat logs retained for 2 years.
  • Game History: Retained for 3 years for responsible gaming purposes.
  • KYC Documents: 5–7 years, as required by regulatory obligations.
Once the retention period expires, or upon your request where legally permitted, data is securely deleted.
8
Your Data Rights

As a Pokerfa member, you have specific rights over your personal data. These rights are recognized under international data protection laws.

Any data-related request from you privacy@pokerfa.app Email us at the address provided. We will respond within 30 days of receiving your request.

9
Minor Protection

Pokerfa strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

If a parent or guardian suspects their child has created a pokerfa account, please contact us immediately. We will act swiftly and delete all associated data.

Our age verification process (KYC) is designed to prevent underage access. Parents and guardians are also encouraged to enable parental controls on their devices.
10
Contact Us

If you have any questions about this Privacy Policy or concerns regarding your data, please reach out to us through any of the following:

  • Privacy Enquiries Email: privacy@pokerfa.app
  • General Support: support@pokerfa.app
  • Live Chat: 24/7 support in Bengali is available directly within the platform.

Pokerfa is committed to treating every privacy-related request with care and resolving it as promptly as possible.

Your Data Rights

Your rights over your own data as a pokerfa member

Right to Access

You may request to view all personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Where legally permissible, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request an export of your data in a structured, portable format.

Right to Object

The right to object to and opt out of your data being used for marketing purposes.

How pokerfa Protects Your Data

Security That Speaks for Itself

End-to-End Encryption

Every data transfer between your device and our servers is secured with TLS 1.3 — no one can intercept it in transit.

TLS 1.3

Limited Access Policy

Pokerfa staff can only access the data required for their specific role — the "Need to Know" principle is strictly enforced.

Minimum Access

Regular Security Audits

Independent cybersecurity firms conduct regular penetration testing on pokerfa's systems. Any vulnerabilities discovered are resolved immediately.

Regular Audits

Two-Factor Authentication (2FA)

SMS or app-based OTP verification is required for account login and large withdrawals — keeping your account secure even if your password is compromised.

2FA Enabled

International Standards Compliance

Pokerfa operates in accordance with GDPR and international data protection laws. Members from Bangladesh receive the highest level of data protection.

GDPR Compliant

Spam-Free Communication

We only send you relevant communications. You can opt out of any message type at any time.

Easy Opt-Out

Play in a Safe Environment — Your Data Is Protected at Pokerfa

You've read our Privacy Policy — now register with confidence. Your data is a trust we take seriously.

Register Download the App

FAQs

Answers to Common Questions About Pokerfa Security & Services

Pokerfa is a legitimate platform operating under an international gaming license. The easiest way to verify the license is to find the license number in our footer, then visit the relevant licensing authority's website and look it up directly. Several other factors also demonstrate our credibility: our games hold third-party RNG certification, over 500,000 members have been making regular withdrawals year after year, and top game providers like Evolution Gaming and Pragmatic Play work exclusively with licensed platforms. If you have any doubts, ask us via live chat — we're happy to provide full details about our licensing.

To download the Pokerfa app, visit our App Page Visit the site. Android users need to download the APK file directly, as betting apps face restrictions on the Google Play Store. To install the APK, first enable "Install unknown apps" or "Unknown sources" in your phone's settings — this is completely safe since the file comes directly from pokerfa's official servers. iPhone users can open the site in a web browser and tap "Add to Home Screen" to use it just like an app. If you run into any issues during installation, contact us via live chat and our team will walk you through it step by step.
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